Shipping policy

ORDER PROCESSING:
Please allow 10 days to process your order. Expect an email within 10 days to let you know your order is on the way!

STORE PICKUP - 239 A'Beckett Street, Melbourne, Victoria 3000  |   In concert purchases
Orders can be picked up by appointment. An email will be sent when your order is ready for pickup.

FLAT RATE SHIPPING
Orders are generally shipped within 10 days using Sendle or Australia Post. Flat rate shipping fee of [fee] applies to orders shipping to [locations outside local region].
We do not ship outside of Australia at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
For simple flat rate shipping: We offer $X flat rate shipping to [list countries].
You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to X days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@email.com.